Medical Receptionist (Niagara Falls)

Working in collaboration with the Administrative Manager, Scheduling Team and Operations manager, this position requires coordinating complex clinic schedules and be the resource for non-clinical information, scheduling and answering phone calls. EDUCATION, TRAINING AND EXPERIENCE: · Post-secondary education in office administration (preferably medical) or a combination of experience and relevant education. · Scheduling experience in a busy clinic setting is an asset. RESPONSIBILITIES: · Schedule, coordinate and confirm referrals and appointments, using judgment to reschedule or book according to changing priorities, ensuring appointments are booked within provincial access targets. · Coordinate and book diagnostic tests and follow-up appointments to best meet patient needs. · Keep track of external referrals and follow up on reports. · Ensure to register patients on patient database system and attach all required reports. · Maintain confidentiality for all patient and staff personal and health information. · Lead the proactive scheduling of clinics according to physician availability, referral volumes, etc. EXPERIENCE 6 months-1 year of recent experience as a Medical Office Administrator preferred. Recent graduates are welcome to apply. SKILLS AND ABILITIES · Exceptional verbal communication skills in English with professional phone etiquette · Demonstrated ability to work responsibly in an interdisciplinary team environment. · Demonstrated effective communication (written and verbal), organization and interpersonal skills. · Demonstrated effective problem-solving skills, critical thinking, and the ability to prioritize in a fast-paced clinical environment. · Demonstrated initiative and judgment appropriate for the position. · Demonstrated computer skills including Microsoft Office · Demonstrated ability to accept assigned or delegated functions. · Demonstrated ability to remain focused, flexible, and prioritize tasks in a busy and high-stress environment. DRIVERS LICENSE Job Types: Full time, Permanent Job Types: Full-time, Permanent Pay: $18.00-$20.00 per hour Benefits: - Dental care - Extended health care - Vision care Ability to commute/relocate: - Niagara Falls, ON: reliably commute or plan to relocate before starting work (required) Experience: - Medical office: 1 year (preferred) Work Location: In person Apply on Kit Job: kitjob.ca/job/2pjkgg