Assistant to Operations Manager - Full Time (Niagara Falls)

Elevate operational efficiency with See Sight Tours in Niagara Falls, ON. As an Operations & Strategy Manager, you'll optimize city-wide systems for an effortless guest experience, driving growth and capacity planning. This full-time role reports directly to the Head of Operations, applying your analytical skills across 22+ cities in North America. You'll analyze booking velocity, optimize guide schedules, and ensure capacity for our popular tours. Your insights will shape operational strategies and create scalable processes for quality assurance and cross-functional collaboration. Key Responsibilities: - Analyze booking data for demand forecasting - Model capacity against forecasted demand - Optimize guide scheduling and vehicle utilization - Monitor reviews and identify quality issues - Create structured reports for leadership Requirements: - 2–5 years in operational or analytical roles - Solid Excel and Google Sheets proficiency - Experience in cross-functional problem-solving - Familiarity with AI tools for productivity - Excellent communication skills for memos and reports Make a measurable impact on operations at See Sight Tours in Niagara Falls! Apply on Kit Job: kitjob.ca/job/2pr35c