Expert Front Office Supervisor Leading Elite Service …, Chemainus

Drive excellence in guest relations as a Front Office Supervisor in a top-tier hospitality establishment. Inspire your team while ensuring compliance with luxury service standards. In this key role, you will take charge of front office operations to guarantee that guests receive outstanding service every time. Working closely with the Front Office Manager, your mission will be to create an exceptional setting for both guests and team members. Through effective leadership, you will help sustain a culture dedicated to excellence. Key Responsibilities: • Ensure fulfillment of luxury service expectations • Collaborate with Front Office Manager on team dynamics • Act as guest liaison for inquiries and concerns • Engage in staff development and training initiatives • Supervise cleanliness and organization of front areas Requirements: • Minimum 2 years in a supervisory capacity in hospitality • Proven guest service and leadership track record • Excellent organizational and problem-solving skills • Skilled in industry-standard software and budgeting • Valid BC Class 5 Driver’s License and driving experience Lead your team in providing an unparalleled guest experience while fostering skilled growth and excellence in hospitality. Apply on Kit Job: kitjob.ca/job/2nfbvi