Branch Manager - Equipment Rental (Ladysmith)

About Xtend Rentals Ltd. Xtend Rentals is a locally owned and operated Vancouver Island equipment rental company, serving customers from its Ladysmith location. We emphasizes dependable service with a strong focus on customer relationships. We offer a wide range of rental equipment, from compact excavators to skid steers, trenchers, compactors, and construction tools. Xtend Rentals recently went through an ownership change and we are looking to build a winning team to take it to the moon and be the best darn equipment rental company on Vancouver Island and beyond. Job Summary The Branch Manager leads all aspects of branch operations to ensure profitability, efficiency, and exceptional customer service. This role oversees sales, rental operations, fleet management, logistics, and team leadership. Key Responsibilities Operational Leadership - Oversee daily operations, including dispatch, customer service, and equipment readiness. - Ensure rental equipment is properly maintained, repaired, and rental ready. Financial Management - Monitor performance metrics, margins, and operational costs. - Create and Implement strategies to increase operational efficiency. Sales & Customer Service - Support outside and inside sales teams with pricing, negotiations, and customer retention. - Ensure customers receive timely, professional service and solutions for their equipment needs. Team Leadership & Development - Recruit, train, and coach branch staff. - Set performance expectations and conduct regular evaluations. - Lead by example and ensure alignment with company values. Qualifications - Business, Operations, OR equivalent experience in rental, construction, industrial, or equipment sectors. - 3–5 years of leadership experience preferred. - Valid driver’s license with acceptable driving record. - Excellent communication, leadership, and problem‑solving skills. - Knowledge of construction equipment, industrial tools, or rental operations is an asset. - Higher end of Salary range will require direct relevant rental industry experience. Skills That Drive Success - Strategic thinking and decision‑making - Customer‑centric mindset - High accountability and time management - Ability to lead diverse teams in a fast‑paced environment Working Conditions - Onsite majority of the time. Pay: $85,000.00-$105,000.00 per year Benefits - Dental care - Extended health care - Life insurance - In office parking - Paid time off Work Location: In person Apply on Kit Job: kitjob.ca/job/2piwn3