Manager of Guest Services Development (North Vancouver)

Lead engaging learning initiatives at Arc’teryx as the Manager of Guest Services Development in North Vancouver. Drive global strategy and training for guest-facing teams while fostering collaboration. In this pivotal role, you will manage global Guest Services training and development, ensuring scalability in learning strategies across NAM, EMEA, and APAC regions. Your expertise in driving talent management and building cross-functional partnerships will be crucial. This hybrid position emphasizes your ability to create creative frameworks aligned with business objectives to enhance guest service capabilities. Key Responsibilities: • Drive global Guest Service initiatives linked to regional priorities • Develop comprehensive training curriculum for guest service standards • Manage learning design and program scope for delivery teams • Capture and recommend regional training solutions • Foster relationships with regional leaders for development alignment Requirements: • 5+ years in training design or talent development • Experience in managing multifaceted projects • Familiarity with learning technologies and LMS platforms • Strong time management skills in fast-paced settings • Willingness to travel for key learning initiatives Utilize your passion for guest service and training design to elevate Arc’teryx's global initiatives. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2nzmui