Guest Service Agent at Hilton Resort, Whistler

Become a Guest Service Agent at Hilton Whistler Resort&Spa, where exceptional service meets memorable guest experiences. You’ll ensure smooth check-ins and address all requests with professionalism and care.

In your role as a Guest Service Agent, you will manage guest arrivals, assist with inquiries, and foster a welcoming atmosphere. This high-energy position is perfect for those with a strong service mindset and experience in fast-paced settings. Your ability to multitask and maintain composure under pressure is crucial for success.

Key Responsibilities:• Welcome guests and manage the check-in process • Efficiently handle guest requests and inquiries • Utilize OnQ for operations and reservations • Collaborate with departments like Housekeeping and Maintenance • Follow proper procedures for cash and credit handling

Requirements:• Previous experience in hospitality or customer service • Excellent organizational and communication skills • Ability to adapt to new systems and procedures • Self-driven and team-oriented • Valid First Aid Certificate is a plus

Bring your enthusiasm for guest service and attention to detail to Hilton Whistler Resort&Spa's dynamic team. #J-18808-Ljbffr