Guest Services Training Manager at Arc’teryx (North Vancouver)

Shape the future of guest service training at Arc’teryx as the Guest Services Training Manager. Based in North Vancouver, lead dynamic teams and creative learning strategies while working hybrid. As the Guest Services Training Manager, you will pioneer guest service learning initiatives that align with core business strategies and regional needs. Your role in establishing comprehensive training frameworks and leading cross-functional collaborations will be vital. This position demands creativity and adaptability to continuously improve guest services at scale. Key Responsibilities: • Oversee global Guest Service strategic training initiatives • Design training curriculum tailored to guest-facing environments • Maintain program scope and learning design • Analyze regional needs and escalate training recommendations • Build key relationships with delivery teams across regions Requirements: • 5+ years in learning development expertise • Proven project management and change leadership skills • Proficiency with digital learning tools • Excellent prioritization and timely delivery skills • Open to global travel for key learning sessions Utilize your skills in guest service training to make a significant impact on Arc’teryx's customer experience. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2oqsqp