Lead Host (Whistler)

Now Hiring: Lead Host | Whistler, BC We are seeking an energetic and motivated Lead Host to join our team. This key leadership role is responsible for overseeing the reservation system, managing guest flow, coordinating seating strategy, and supervising the host team to deliver a seamless, high-quality guest experience. Key Responsibilities • Lead and supervise the host team, ensuring professionalism, service standards, and smooth front-door operations • Manage and optimize the reservation system (TOCK), including bookings, pacing, VIPs, and seating strategy to maximize flow and revenue • Coordinate communication between guests, service team, and kitchen while handling guest concerns and service recovery Skills & Qualifications • Strong leadership and team coaching abilities with a focus on accountability and service excellence • Advanced guest service and conflict-resolution skills, including handling VIP experiences • Proficiency in reservation systems (e.g., TOCK), POS, and solid organizational and communication skills in fast-paced environments What We Offer • Competitive wage + tips • 40% discount across our restaurants • Staff meal during shifts • Employee travel & entertainment discounts Join a vibrant team dedicated to delivering exceptional guest experiences in one of Canada’s most beautiful destinations. Apply now and take the next step in your hospitality career! Apply on Kit Job: kitjob.ca/job/2p16z4