Senior AV Operations Manager at Encore (Whistler)

Join Encore as a Senior Event AV Operations Manager, where you will lead operational excellence and client satisfaction at prestigious event venues. Your expertise ensures seamless AV service delivery. This senior role focuses on managing daily operations, overseeing technician performance, and fostering a positive service culture among staff. You will be responsible for maintaining high standards of service and safety, while reporting to senior leadership. Effective communication and leadership skills are crucial for meeting the demands of large-scale event production. Key Responsibilities: • Direct daily operations of AV technician teams • Guarantee equipment setup meets client requirements • Authorize client billing and manage potential challenges • Participate in coordination meetings for event execution • Develop staff training and relationship-building initiatives Requirements: • High School Diploma required; Bachelor’s degree preferred • 4+ years relevant AV experience and 2+ years management • Familiarity with AV technology in live environments • Solid leadership and customer satisfaction orientation • Competent in computer applications like Microsoft Office Elevate Encore's service delivery through your leadership and expertise in AV operations, ensuring memorable events for clients. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pg25o