Customer-Focused Automotive Assistant Manager, North Vancouver

Join Mercedes-Benz North Vancouver as an Assistant Service Manager focused on enhancing the customer service experience. You’ll ensure effective operations and collaborate with a skilled team.

Reporting to the Service Manager, you’ll play a key role in coordinating daily service operations and assisting customers with their service needs. With a strong foundation in automotive service, you will help resolve customer concerns and promote operational efficiency. Your five years of experience will enable you to maintain highservice standards and support your team.

Key Responsibilities:• Support daily operations of the Service Department • Facilitate customer interactions and scheduling • Assist with service follow-ups and reminders • Manage escalated customer issues promptly • Ensure accurate service reporting and records

Requirements:• Minimum 5 years in automotive service environments • Basic knowledge of vehicle mechanics • Exceptional organizational and interpersonal skills • Effective multi-tasker in a busy atmosphere • Must be eligible to work in Canada

Enhance the customer experience in a prestigious automotive environment with Mercedes-Benz. #J-18808-Ljbffr