Dispatcher, North Vancouver

Dispatcher– North Vancouver, BC

We are looking for an energetic, customer‑focused, self‑starter who has experience in the automotive aftermarket parts industry. Responsibilities

Coordinate and follow up on activities related to customer deliveries and supplier pick‑ups according to schedules, customer service promises, and the needs of inside and outside sales team members. Maintain constant communication with drivers in transit and with customers about the status of orders.Ensure efficient driving routes and assign deliveries to drivers based on location and priority. Schedule workforce in collaboration with the Store Manager and coordinate the work of the drivers to reduce delays and meet time expectations. Distribute fleet vehicles, keys, company fuel cards, phones, record‑keeping forms and parts deliveries to drivers.Ensure drivers enter delivery times into the delivery tracking system, if available, or onto manual sheets. Verify returns of customers' goods before credits are completed by the sales team, if applicable. Pick and pack orders and ensure orders are accurate and ready for delivery. Conduct, support and schedule daily, weekly and monthly inspections of trucks, scheduled maintenance in conjunction with the Store Manager and ensure reporting of any accidents as required.Schedule vehicle repairs with local repair facilities and communicate vehicle issues to management. Play an active role in the store’s cleanliness, organization and maintenance. Make deliveries as required. In certain locations, act as dispatcher, opening and closing the facility while providing customer service and administration duties.Benefits

Competitive salary. Comprehensive benefits and employee assistance program. Employer contribution to pension plan. Complete insurance coverage. Employee discounts on automotive products. Career development opportunities. Qualifications

High school diploma or equivalent. 1 to 3 years’ experience in a related position. Valid driver’s license with a good conduct record. Excellent customer service skills. Ability to lift up to 50 pounds. Base Salary: $19/hr #J-18808-Ljbffr