Retail Store Manager H/F (Oakville)

Posted Thursday, February 12, 2026 at 5:00 AM STORE MANAGER At Kitchen Stuff Plus we know our success starts with the right people! We are an award-winning Canadian retailer of up-to-date, unique, and affordable home solutions voted one of the GTA's best places to shop again and again for our great staff and helpful customer service. Kitchen Stuff Plus started our business in 1987 with the belief that customers deserve a value-added shopping experience that exceeds their expectations – every time they visit our stores. In return, we're proud to have loyal and enthusiastic customers who keep coming back and we love welcoming new people to our in-store and online experience. Location: Retail Store Oversee store operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving and health and safety. Manage store expenses and operational performance in order to maximize store profit. Regularly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Provide input to the District Manager to help shape business unit strategy. Mentor and guide Associates to ensure they are well trained and able to provide service and perform assigned tasks. Prepare and present performance evaluations and conduct disciplinary actions. Anticipate and effectively address talent needs through proactive recruitment, staffing and training. Plan and manage labour. Maintain knowledge of product selection, location, features and benefits, and in-store promotions and marketing initiatives. Provide exceptional and responsive customer service while achieving sales and conversion goals. Evaluate and continuously improve the quality of service; investigate and resolve customer matters as appropriate. Maintain awareness of market trends in the retail industry and monitor competitors. Progressive retail experience with proven ability to achieve and exceed sales targets. Strong financial acumen and familiarity with P&L; statements, inventory management, store budgets, and wage controls. Demonstrated leadership and coaching skills. Exceptional customer service skills with a talent for building customer loyalty. ability to quickly develop in-depth knowledge of local market business conditions and competitive environment. Computer skills; Ongoing training and development. KSP may use artificial intelligence (AI) technology in sourcing candidates for some positions, however, it is not being used for screening, assessing or selecting candidates. Kitchen Stuff Plus encourages, supports, and celebrates a diverse and inclusive environment for all. We value each employee’s uniqueness, which reflects the communities and customers we serve. Kitchen Stuff Plus is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, or any other status protected by the Human Rights Code. Our recruitment program includes an accommodation process for employees with disabilities. Our People Drive Our Business - Friendly, knowledgeable staff who are always ready to help. Apply on Kit Job: kitjob.ca/job/2oq5jt