Full Time - Keyholder - Retail Sales Advisor (Oakville)

Sr. Retail Sales Advisor (Keyholder) POSITION: Full Time Sr. Retail Sales Advisor Report to: Retail Store Manager Hours: - Part Time: Minimum availability 30-40 hours/week with ability to work evenings and weekends They say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion for building meaningful relationships with our friends. A Sr. Retail Sales Advisor is a leader on our sales floor. They are comfortable leading the store team to achieving daily KPI targets and executing expected store tasks. They are responsible for opening/closing a store and will, at times, be a lead decision maker in the store. They are energetic, upbeat, and Friend oriented. They have strong interpersonal skills and possess the ability to empathize with our Friends. They are willing and excited to retain extensive product information and regulations associated with the industry. REQUIREMENTS - Customer Service experience (Min 2 years) - Proven Leadership experience (Min 1 year) - Charismatic, energetic person - Excellent Communicator (expected to communicate with Friends, Peers & Managers) - Proven history of working with a team & taking on a leadership role - Ability to be on their feet for 6 to 8-hour shifts - Ability to lift and/or move 50 lbs - Self-Starter – ability to understand and execute tasks with minimal supervision - Min of 2 years of cash handling experience - Comfort with Point of Sale (POS) - Comfort & Understanding of email programs - Comfort & Awareness of Social Media channels (Facebook, Instagram, etc.) RESPONSIBILITIES - Customer Service in person & over the phone - POS Transactions for Friends (sales, inventory look ups, placing special orders) - Product expert: Assist Friends in finding the best product to meet their needs - Receiving store shipments and Stock Replenishment - Maintaining cleanliness of the store & Friend Areas (bathrooms, kitchen area, sales floor, displays, backrooms) - Assist with the merchandising & store promotional signage - Setting daily game plan with a team of associates to reach daily KPIs and complete daily tasks - Opening/Closing the store Additional duties and responsibilities may be added or modified as required throughout the course of your employment Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process. This job posting is for an existing vacancy unless otherwise specified. Rest assured, all applications are reviewed by real humans—no robots or AI involved in our recruitment and selection process! Job Types: Full-time, Permanent Pay: $19.00 per hour Benefits: - On-site parking - Store discount Experience: - Retail sales: 1 year (preferred) Work Location: In person Apply on Kit Job: kitjob.ca/job/2p04wc