Roots Retail Sales Team Lead Oakville

Step into a leadership role at Roots as a Retail Sales Team Lead, where your engagement will uplift team performance and enhance the overall customer experience. This position focuses on operational support and fostering a cohesive sales environment. As the Team Lead, you'll play a critical role in linking management with sales associates. This position requires deep involvement in store functions, customer service coaching, and overcoming daily challenges faced by the retail team. Your leadership will inspire a culture of excellence focused on customer loyalty. Key Responsibilities: • Link management with sales associates to reach goals • Oversee daily operations and POS activities • Mentor team members on customer service skills • Assist in hiring and training recent team associates • Implement solutions for customer service improvement Requirements: • Minimum 1 year of experience in retail apparel • Proven ability to lead a sales team effectively • Strong organizational skills with a problem-solving ethos • Passionate about delivering excellent customer service • Versatile availability for wide-ranging shifts, including weekends Lead by example in customer service and operational efficiency at Roots. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pevq1