Lead Officer - FCT Title Insurance Expertise (Oakville)

Join FCT as a Lead Officer to lead title insurance operations. Ensure top-tier service while mentoring team members in a hybrid work workplace. As a Lead Officer, you will be pivotal in processing Title Insurance Products while providing outstanding customer service. You will supervise daily operations and interact with clients to resolve elevated inquiries, ensuring all procedures align with our corporate values. Your role includes fostering team development through constructive feedback and training initiatives while managing complex real estate files. Key Responsibilities: • Offer superior customer service through various communication channels • Forge partnerships to elevate customer experience • Analyze and amend title search records as necessary • Oversee interactions between Title Officers and lenders • Assist with the training and development of department staff Requirements: • Completion of a law clerk/legal admin program • 3-4 years related mortgage experience • Experience managing real estate files from start to finish • Ability to work well under pressure • Proficient in MS Office and Outlook Drive superior results and engagement within your team at FCT as a Lead Officer. Apply on Kit Job: kitjob.ca/job/2pir8j