Specialist in Vendor Management Performance (Oakville)

Join our team as a Specialist in Vendor Management Performance, overseeing Law Firms and agencies while optimizing their performance through KPIs. This hybrid role emphasizes strong communication and analytical skills. Applicants must have 3-5 years of experience in Collections or Debt Recovery. You will manage vendor relationships, provide feedback based on assessments, and communicate updates effectively. Your proficiency in Excel and CRM systems will contribute significantly to your success in this position. Key Responsibilities: • Oversee Law Firms, Collection Agencies, and Skip Tracers • Analyze vendor performance using KPI metrics • Complete assessments and develop follow-up workplans • Manage communications and file escalations • Participate in projects and relevant system testing Requirements: • Minimum 3-5 years in Collections or Litigation • Ability to prioritize multiple projects • Strong interpersonal communication skills • Proficient in Microsoft Office, particularly Excel and PowerPoint • Must be able to travel within Canada occasionally Utilize your robust analytical and vendor management skills to enhance performance standards within our organization. Apply on Kit Job: kitjob.ca/job/2prdrx