Overnight Guest Services Attendant, East Kootenays (Fernie)

Job Description First impressions are everything! Your engaging smile and personality are the essence of a great Guest Services Agent with Fairmont Hotels&Resorts. As you personally greet our guests and assist them throughout the night, you will be empowered to deliver on our mission of "Turning moments into memories for our guests".

This is a

full-time, permanent

position, starting in

June 2026 .

Starting Rate of Pay:

$24.45 per hour

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $29.00.

Job Duties Include:

Meeting and greeting guests, and helping them with their luggage upon arrival and departure

Safely parking any valet vehicles

Acting as a liaison between the hotel and our guests, responding to guest requests and concerns in a personal, prompt, and courteous manner

Being knowledgeable about all hotel-related information, including promotions, menus, hours of service, facilities, and guest rooms

Qualifications

A valid BC driver’s license with a clean record is required

Class 5 drivers’ license is required

Previous experience in a Guest Service capacity is an asset

Subsidized staff accommodation provided

Complimentary meal in our staff cafeteria per shift

Access to our Employee Travel Program, with discounts on room rates and food&beverage at Fairmont&Accor properties worldwide

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