Headwaiter with Training Responsibilities, East Kootenays (Fernie)

Lead service excellence as a Headwaiter in a rural pub, focusing on customer satisfaction and staff training. Enhance operational efficiency while providing top-notch service.

This Headwaiter role requires 2 years of experience, a food and beverage server trade certificate, and a strong client focus. You'll be responsible for greeting patrons, serving food and beverage, resolving complaints, and also training new staff. Your organizational skills and interpersonal abilities will support a thriving pub environment.

Key Responsibilities:• Greet and seat patrons with flair • Relay orders to kitchen and bar staff accurately • Manage customer queries and concerns efficiently • Describe menu items and recommend specials • Assist in training new staff for service excellence

Requirements:• 2 to 3 years of related experience required • Must have a food and beverage server trade certificate • Legal age for serving alcohol is necessary • Strong oral communication and organizational skills • Capacity to work in a fast-paced, physically intense setting

Bring your skills in hospitality and training to elevate the customer dining experience at our pub. #J-18808-Ljbffr