Guest services agent - hotel, Okotoks
Guest services agent - hotel, Okotoks
-
Okotoks, Canada
-
Last edited: less than a week ago
-
Save
Description
Overview Languages: English
Education
No degree, certificate or diploma
Experience Will train
On site: Work must be completed at the physical location. There is no option to work remotely.
Work setting
Hospitality industry
Hotel, motel, resort
Responsibilities
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Provide customer service
Experience and specialization
Multi-line switchboard
Word processing software
Central reservation system (CRS)
Spreadsheet
Internet
Additional information
Criminal record check
Transportation/travel information
Own transportation
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure
Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Benefits
Health benefits: Dental plan, Health care plan
Other Benefits
Free parking available
Learning/training paid by employer
#J-18808-Ljbffr
Education
No degree, certificate or diploma
Experience Will train
On site: Work must be completed at the physical location. There is no option to work remotely.
Work setting
Hospitality industry
Hotel, motel, resort
Responsibilities
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Provide customer service
Experience and specialization
Multi-line switchboard
Word processing software
Central reservation system (CRS)
Spreadsheet
Internet
Additional information
Criminal record check
Transportation/travel information
Own transportation
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure
Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Benefits
Health benefits: Dental plan, Health care plan
Other Benefits
Free parking available
Learning/training paid by employer
#J-18808-Ljbffr
Highlights
-
Company nameBest Western Plus Okotoks Inn&Suites
-
Job positionguest services agent - hotel
Safety Tips
Report any suspicious ads or messages.
More info about this ad
Guest services agent - hotel has been posted in the Okotoks Hospitality, Tourism & Travel category on Locanto.
If you’re still wanting to browse, there is so much to explore in the Hospitality, Tourism & Travel category! Take a look at the ads Sous Chef, Aldersyde, Head Chef, Arrow Creek and Delivery Driver & Event Installer in Aldersyde to discover more of what you’re looking for. In total, we have 4 ads in Hospitality, Tourism & Travel in Okotoks on Locanto classifieds.
There are more ads within a 15 km radius for this category. If you want to view those ads, click here.