Exciting Guest Services&Reservations Coordinator Opening, East Kootenays (Fernie)

Become a key player as a Guest Services&Reservations Coordinator. This exciting hybrid role merges exceptional guest service with effective reservation handling, ensuring an unforgettable experience.

You will spend three days in-resort engaging with guests and two days managing reservations. Successful candidates will demonstrate strong communication, organizational skills, and local knowledge to cater to guest needs successfully. Multitasking and problem-solving skills are essential in creating seamless connections.

Key Responsibilities:• Manage in-house guest communications effectively • Respond to service queries and coordinate resolutions • Work with departments for holistic guest care • Organize desired activities and services for guests • Keep meticulous logs of guest interactions and preferences

Requirements:• Experience in guest services or reservations highly regarded • Excellent communication and service skills mandatory • Proficient in using reservation or management software • Local knowledge of Whistler strongly desired • Stay calm and solution-oriented under pressure

Enhance the guest journey by bringing your skills to a dynamic team committed to excellence in hospitality. #J-18808-Ljbffr