Lead Guest Services Operations as Assistant Manager, East Kootenays (Fernie)

Become an Assistant Guest Services Manager and lead a passionate team dedicated to delivering exceptional service in a stunning mountain resort. Your enthusiasm for guest care will shine as you create unforgettable moments for every visitor.

This managerial role encompasses oversight of the Guest Services department, focusing on maintaining impeccable service standards. You will effectively manage guest inquiries, conduct departmental meetings, and facilitate the onboarding and training process for new team members. Your ability to balance various operational priorities will ensure a well-run department committed to guest excellence.

Key Responsibilities:• Oversee daily operations of the Guest Services department • Address and resolve guest concerns promptly • Facilitate regular meetings to enhance team communication • Balance colleague and operational needs seamlessly • Train all new hires in guest services best practices

Requirements:• Class 5 BC Driver’s License is essential • Relevant leadership experience required • Experience with Property Management Systems needed • Class 4 BC License considered an asset

Take charge of guest services and make a significant impact on overall guest experiences through effective leadership and a collaborative spirit. #J-18808-Ljbffr