Guest Services Associate Position, East Kootenays (Fernie)

Join Travel + Leisure Co. in a Guest Services Associate role, providing exceptional service to enhance guest experiences at our resorts. You will manage check-ins, reservations, and cash transactions professionally.

As a Guest Services Associate, you will greet guests, answer inquiries, and provide information about local attractions. You will play a crucial role in maintaining our high service standards while ensuring compliance with safety protocols. Be part of a dynamic team where every day brings new opportunities to learn and grow.

Key Responsibilities:• Welcome guests and manage the check-in/check-out process • Provide accurate information on resort amenities and local attractions • Handle cash and credit transactions adhering to protocols • Resolve guest issues and inquiries effectively • Maintain operational compliance with safetyprocedures

Requirements:• High school diploma or equivalent preferred • 1 year of relevant guest services experience • Strong communication and problem-solving skills • Proficiency in Microsoft Office and basic office tools • Ability to work independently and in a team setting

Help create memorable vacations with Travel + Leisure Co. as our Guest Services Associate. #J-18808-Ljbffr