Concierge Leader at The Post Hotel, Kananaskis Country (Claresholm)

Become a Concierge Leader at The Post Hotel, where your role enhances guest experiences and ensures personalized service. You will be the first point of contact, showcasing exceptional hospitality.

As the Concierge Leader, you will manage the hotel’s activity calendar, collaborate with the marketing team to create memorable guest programs, and build strong relationships with visitors. Your extensive knowledge of local attractions and customer service excellence will make every guest feel at home.

Key Responsibilities:• Oversee and design annual activity calendar • Collaborate with Sales&Marketing on guest experiences• Provide personalized service to maintain guest relationships • Welcome customers and track frequent clients' preferences • Promote the hotel’s health and safety standards

Requirements:• High school diploma mandatory; additional education preferred • Strong ability to work under pressure and multitask • Excellent patience and empathy skills • Resourceful in addressing guest needs • Ability to lift/carry objects up to 50 lbs

Deliver exceptional concierge services and create memorable moments for guests at The Post Hotel. #J-18808-Ljbffr