Guest Services Associate at Worldmark Cascade, East Kootenays (Fernie)

Become a Guest Services Associate with Travel + Leisure Co. at Worldmark Cascade Lodge, Whistler. Deliver exceptional service and manage daily front desk operations in a seasonal role.

In this position, you will handle guest registrations, payments, and inquiries while promoting an unmatched level of guest satisfaction. Responsibilities include processing transactions, handling unit assignments, and offering detailed information about the resort and nearby attractions. Your role is essential in fostering positive relationships with guests and ensuring compliance with safety and operational standards.

Key Responsibilities:• Welcome guests and efficiently manage check-in and out processes • Process cash and credit transactions with accuracy • Address and resolve guest concerns promptly • Maintain compliance with safety guidelines and resort policies • Assist in reservation management and unit inventory

Requirements:• High school diploma or equivalent preferred • Prior experience in guest services or hospitality • Excellent verbal communication and organizational skills • Proficiency with Microsoft Office applications • Capability to work in a fast-paced environment

Utilize your customer service skills to enhance guest experiences at Travel + Leisure Co. in Whistler. #J-18808-Ljbffr