Supervisor for Customer Service Excellence (Cranbrook)

Elevate the front store experience as a Supervisor focused on health, beauty, and convenience. Lead the customer service team to ensure satisfaction and compliance with store policies in your community. In this role, you will manage and train cashiers and merchandising staff to enhance service delivery. Your leadership will drive compliance to operational procedures and loss prevention standards while ensuring an organized presentation of product displays. By resolving customer inquiries and issues, you will contribute significantly to the customer experience. Key Responsibilities: - Train and guide cashier and merchandising staff - Implement loss prevention standards and manage cash inventory - Ensure compliance with store policies and procedures - Address customer inquiries and resolve issues promptly - Maintain organized and clean merchandise displays Requirements: - Proficient in time management and organization - Solid problem-solving skills to ensure customer satisfaction - Computer literacy essential for daily operations - Knowledge of products and supplies - Independent with effective decision-making abilities Lead the team in delivering outstanding customer service, compliance, and merchandising excellence. Apply on Kit Job: kitjob.ca/job/2pktx8