Concierge Agent at Fairmont Chateau Lake Louise, Kananaskis Country (Claresholm)

Embark on a rewarding career as a Concierge Agent at Fairmont Chateau Lake Louise, located in the stunning Banff National Park. You'll create unforgettable experiences while assisting guests with their plans and needs.

In this permanent position, you will embody outstanding guest service skills while interacting directly with guests. Engaging and friendly, you will provide information, make reservations, and create valuable connections that enhance each guest's stay. Your role is crucial in ensuring satisfaction through inter-departmental communication and assistance.

Key Responsibilities:• Offer consistently friendly guest service experiences • Facilitate communication across departments for guest satisfaction • Provide information on activities and dining options • Assist guests with reservations and special requests • Serve as a knowledgeable liaison for hotel information

Requirements:• Previous experience in hospitality preferred • Excellent verbal communication skills required • Proficiency in Property Manager System and MS Office • Ability to perform in a fast-paced environment • Willingness to work flexible hours, including weekends

Become an integral part of creating memorable stays at Fairmont Chateau Lake Louise. #J-18808-Ljbffr