Driver (Orillia)

Summary The Driver is responsible the timely and safe transportation of dealership customer's vehicles to or from their indicated location (e.g. home, office, etc.). The Driver is a self-starter and strives to be a conscientious and courteous representative of the dealership. When operating a vehicle, the Driver ensures that all rules of the road are maintained, including but not limited to, distracted driving legislation and speed limitations. The Driver will maintain a valid Driver’s License and satisfactory Driving Abstract. The Driver pays a high level of attention to the details by ensuring all relevant documentation and related paperwork or computer entries have been correctly and fully completed. The Driver is focused on achieving maximum customer satisfaction and develops collaborative relationships with customers to develop profitable and amicable long-term relationships. The Driver will move vehicles around the dealership, ensuring floor mats and seat covers are added to keep customer vehicles clean The Details Develop solid relationships with customer - Greet customers in a prompt, friendly and courteous manner. - Sensitive to customer needs and flexible/adaptable in performing duties with a customer driven focus - Develop and maintain relationships with customers on the roster - Handles all customer queries and concerns with a genuine intent to alleviate concerns, able to enforce safety protocols in a firm but courteous manner. - Transport vehicles irrespective of weather, traffic and road conditions in a safe, respectful and professional manner. Develop collaborative relationships - Strong team player who works with everyone to achieve dealership goals. - Work with dealership departments to ensure activities are profitable and customer focused. - Provide support to other departments as required. - Maintain frequent contact with department manager. Be detailed oriented - Ensure all documentation/paperwork is completed in an accurate and timely fashion. - Before Departure for route, ensure an efficient route is established and followed, and that vehicles are transported according to the indicated timelines - Reviews and analyzes actions regularly to determine how to better utilize time and plan more effectively. Commit to the Dealership Brand - Stay up to date on the brand line up. - Have a passion of the automotive industry - Be knowledgeable about new features, specials and updates. - Assist in maintaining a clean dealership, particularly by performing duties related to the cleanliness of the service area. - Be a champion for delivering excellent service 100% of the time. - Actively maintain the cleanliness of personal and team workspaces, including vehicles. - Maintain a high level of professional appearance. Specific Skills - Strong interpersonal skills with a positive and engaging attitude. - Excellent verbal communication. - Excellent customer service skills including listening. - Organized with an attention to detail and the ability to identify anomalies. - Flexible and open to change; has initiative to take on special tasks as needed. - Holds a valid driver’s license is a must - Able to operate manual and automatic transmissions. - Basic computer skills. Note: This job is to fill a vacant position and this job posting will be using AI as part of the selection Process Apply on Kit Job: kitjob.ca/job/2ogmls