Guest Services Front Office Agent, Rama Road

Enhance guest interactions as a Guest Services Front Office Agent with part-time overnight shifts. Focus on creating memorable experiences through efficient check-in, inquiries, and problem resolution.

In this versatile role, you set the stage for guest satisfaction through proactive engagement and service excellence. Tasks include processing transactions accurately, managing event information, and responding to guest feedback. Your ability to thrive in fast-paced settings will fuel your success in this pivotal hospitality function.

Key Responsibilities:• Manage check-in and check-out experiences smoothly • Provide information on services and daily events • Pre-register guest groups efficiently • Maintain records and perform necessary transactions • Address guest inquiries and maintain confidentiality

Requirements:• Preferred experience at front desk in hospitality • Degree or diploma in Hotel Management is an asset • Excellent verbal and written communication skills • Ability to type 60 words per minute • Must be able to lift up to 50 pounds

Bring your customer service excellence and energy to enrich the guest experience in a vibrant environment. #J-18808-Ljbffr