Lead Customer Service Sales Strategist Central Ontario

Step into the role of Lead Customer Service Sales Strategist and focus on customer satisfaction while managing fulfillment and sales operations. Drive business growth and mentor staff in a thriving setting. This position requires over 5 years of leadership experience in customer service and sales. You will play a key role in developing strategies to improve customer experiences, guiding your team towards achieving their sales and service targets while overseeing fulfillment operations. Key Responsibilities: Formulate and implement strategies for market growth Work with Talent Acquisition to find top sales candidates Provide mentorship to team members on objectives Enhance customer loyalty and satisfaction Direct fulfillment processes to meet business needs Requirements: At least 5 years in leadership within a customer-oriented/sales workplace College diploma or degree in Business or Marketing Proficient in Word and Excel applications Adept at problem-solving in a rapidly changing context Solid oral and written communication skills Lead your team's efforts towards exceptional customer service and sales success in this strategic role. Apply on Kit Job: kitjob.ca/job/2p98gx