Front Desk Agent (Huntsville)

The Front Desk Agent is a key member of the Guest Services team, responsible for all aspects of the hotel guest's experience at Motel 6. The Front Desk Agent should have a positive, professional and friendly attitude with a desire to deliver outstanding customer service to our guests. Requirements: - Willingness to deliver excellent customer service - Ability to learn and effectively use various technology including computerized reservation system - Excellent communication and time management skills - Independent worker who can multi task effectively - Ability to work in a fast-paced environment - Excellent computer skills (tablets, printer, scanner...) including troubleshooting Duties and Responsibilities - Always greet guests in a friendly and professional manner - Perform accurate check-ins and check-outs of guests - Answer the telephone in a timely and professional manner - Make reservations over the phone and in person - Listening to guests’ concerns and resolving their issue in a timely manner - Perform some housekeeping duties, including cleaning the lobby and doing laundry - Verify revenue from all sources is accurately balanced (fix/follow up on any discrepancies) - Perform end-of-day procedures, and compile daily reports Languages - Written, spoken and reading proficiency in the English language - Any other spoken language is a plus - Valid form of transportation is a must Job Types: Part Time/Full Time, Permanent Hours: 24-40 Salary: $18.25 per hour / per experience can be negotiate Must be available to work Weekends and Holidays. Multiple shifts that you could be asked to cover: Front Desk Shifts include: - 7am-3pm -3-pm-11pm -11pm-7am -7am-7pm -7pm-7am Laundry 12pm-8pm COVID-19 considerations: Hotel-specific protocols for Covid-19 are in place. Job Types: Full time, Part-time, Permanent Pay: From $18.25 per hour Benefits: - On-site parking Ability to commute/relocate: - Huntsville, ON P1H 2P9: reliably commute or plan to relocate before starting work (required) Experience: - Customer service: 1 year (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2pizq5