Part Time Player Services Coordinator, Rama Road

Deliver exceptional service as a Part-Time Player Services Coordinator at Casino Rama Resort. Interact with guests, coordinate reservations, and enhance their experience in this vital role.

At Casino Rama Resort, you will play a crucial part in ensuring memorable guest interactions. This position involves managing inquiries, booking procedures for events, and issuing rewards cards. You'll join a supportive team dedicated to exceeding guest expectations and fostering a positive work environment.

Key Responsibilities:• Promote outstanding guest relations through effective communication • Manage inbound and outbound calls for Player Services • Handle bookings for concerts and hotel stays • Open and maintain player accounts, issuing rewards cards • Address customer concerns with timely solutions

Requirements:• Previous customer service experience preferred • Strong skills in Microsoft Office applications • Excellent organizational and multitasking abilities • Availability for varied shifts, including overnights • Ability to work collaboratively in a team atmosphere

Elevate guest experiences by combining your service skills and enthusiasm at Casino Rama Resort. #J-18808-Ljbffr