Cloud-Based Application Support Specialist (Simcoe County)

Ensure seamless operations in cloud-based environments as a Specialist III with Deluxe ITMS. This role combines technical analysis, software support, and mentoring responsibilities in a energetic IT setting. Deluxe is seeking an EAS Specialist III with comprehensive expertise in technical analysis and cloud solutions. You'll collaborate with teams and manage on-call support in a 24/7 environment while mentoring colleagues. Responsibilities include preparing release plans, troubleshooting performance issues, and documenting operational activities. Key Responsibilities: • Troubleshoot technical issues with Development and QA teams • Prepare ITMS environment plans for software releases • Mentor and coach team members for skill enhancement • Monitor production applications for performance and accuracy • Analyze operational data and report anomalies Requirements: • Associate's degree in Computer Science or related field • 3 years of technical analysis experience • Familiarity with Microsoft and Linux environments • Experience managing software and network incidents • Strong organizational and communication skills Leverage your IT acumen, mentoring abilities, and cloud experience to enhance Deluxe ITMS's customer-facing services. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2nogpg