Expert ServiceNow Administrator Managing Hybrid Platform …, Oshawa

Elevate your career as a ServiceNow System Administrator in a hybrid environment. Focus on platform health, user management, and ITIL processes while enjoying flexibility with remote work.

This critical role requires expertise in maintaining the ServiceNow platform, ensuring optimal performance and user access management. You’ll support incident, problem, and change management processes, while also maintaining the Configuration Management Database (CMDB). This position encourages creativity through customization and integration efforts, making a tangible impact within the organization.

Key Responsibilities:• Maintain ServiceNow platform health and performance • Manage user accounts, roles, and access controls • Support ITIL processes including Change and Request Management • Maintain CMDB for data accuracy using Discovery tools • Customize workflows and integrate with other systems

Requirements:• Minimum 3 years of hands-on ServiceNow experience • Solid understanding of CMDB and ITIL processes • Proficiency in JavaScript; HTML, CSS, AngularJS a plus • Familiarity with ITSM, HRSD, and other modules • Knowledge of REST/SOAP APIs and integrations

Utilize your ServiceNow expertise to enhance platform functionality and user experience in a collaborative, innovative setting. #J-18808-Ljbffr