Operations Officer in Wealth Management (Ottawa)

Become an Operations Officer in Wealth Management and drive service quality through accurate transaction execution. Join a supportive team focused on continuous improvement and operational excellence. This position involves consistent adherence to SLAs while managing workflow to meet productivity goals. You will be tasked with handling transactions involving multiple stakeholders, proactively identifying issues, and supporting partners effectively. Your engagement in process improvement will positively affect service delivery. Key Responsibilities: - Ensure timely and accurate transaction processing - Manage operational issues and escalate as needed - Identify opportunities for process enhancements - Develop customer and partner relationships - Adhere to regulatory policies and procedures Requirements: - Minimum 1 year of relevant experience - Preferred undergraduate degree or college diploma - Knowledge of banking regulations and processes - Discretion in managing confidential matters - Team-oriented mindset towards team performance Bring your operational knowledge and customer service skills to excel in Wealth Management. Apply on Kit Job: kitjob.ca/job/2o2zgj