Digital Content and Communications Assistant (Ottawa)

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Job Number: J0526-0156 Job Title: Digital Content and Communications Assistant Job Type: Continuing Full Time Department: Undergraduate Recruitment Office (incls Telecounselling) Job Category: Administrative Number of Positions: 1 Date Posted (dd/mm/yyyy): 25/05/2026 Closing Date (dd/mm/yyyy): 01/06/2026 Salary (with Salary Rate): 66,488.00 - 72,613.00/Year Assignment Duration From: 01/06/2026 Employee Group: CUPE 2424 Salary Level: 7PE Hours Per Week: 35 Date Position Available: 01/06/2026 About Carleton University Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world. Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work. The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values. Duties And Responsibilities Under the supervision of the Electronic Media and Communications Officer, the Digital Content and Communications Assistant assists in developing content for use in Recruitment communications channels and at Recruitment events; writes and edits Recruitment messaging; monitors and creates content for online platforms and websites, including responding to social media, collaborating to achieve consistent messaging in communications and design, compiling analytics reports, and staying up-to-date with digital trends to make recommendations on communications strategies; and participates in Recruitment events to liaise with prospective students and families. Qualifications The incumbent must possess the following qualifications: - Excellent writing skills are required to prepare and edit website information, broadcast emails, multimedia presentations and social media postings. - Broad knowledge of various computer software such as CRM systems, PowerPoint and other presentation software, WordPress, Dreamweaver, iMovie, Final Cut Pro, Fireworks, Photoshop, Illustrator, Word, Excel and Access. - Ability to learn and keep up-to-date with new computer software and technology to produce websites and social media sites, broadcast emails, merge databases, prepare multimedia presentations, and update information and databases on the website. - High degree of knowledge and comfort with social media and other emerging platforms for engaging with prospective students. - High degree of attention to detail. - Solid photography and video skills. - Excellent communication skills as well as a strong knowledge of Carleton University, the Ottawa region and the Canadian education system. The incumbent must have the ability to project a positive image when speaking to target audiences. Able to professionally and tactfully interact with prospective students and their families and guidance counsellors in a respectable manner. - Broad knowledge of University academic programs, structure, and admissions. - Capable of effectively organizing and handling a heavy workload and working independently using good judgment. - Resourceful with the ability to take initiative. - Ability to perform as an effective team member. - Ability and willingness to travel and to work evenings and weekends at recruitment events. Travel and time commitments will usually be for a few days. - Owns a valid driver’s license. - English language fluency is required. French language is considered a strong asset. Education And Experience The above is normally acquired through the completion of: - Completion of a 3 year university degree or diploma in public relations, communications, marketing, multimedia design or social media (or equivalent). - Two years of experience in recruitment, public relations, communications, journalism or marketing, preferably in a post-secondary environment, with experience in creative and promotional writing, and experience in photo and video editing. - Experience in developing content for and monitoring for social media is required, as is experience in preparing multimedia presentations. HR Note Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions. Health and Safety Requirements This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume. View complete position description View Disclaimer You must login first before attempting to apply for any postion. Please confirm that you have updated your candidate profile, if you are a returning applicant. Please note your profile includes important screening information. 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