Office Manager (Ottawa)

Our client, a construction contractor located in the south end of Ottawa, is seeking an Office Manager to join their team. This in‑office role offers the opportunity to support a small, close‑knit organization with flexible working hours. Duties may include, but are not limited to: - Communicate with customers and vendors by phone and email to address inquiries, provide updates, resolve issues, and maintain strong working relationships - Manage full-cycle accounts payable and accounts receivable, including processing invoices, tracking payments, and reconciling outstanding balances - Prepare, issue, and follow up on invoices to ensure timely and accurate billing - Perform bank reconciliations, verifying transactions and ensuring financial records align with bank statements - Enter and maintain employee timesheets in Excel with accuracy and attention to detail - Contact clients to confirm crew arrival times, provide scheduling updates, and ensure smooth coordination of field operations - Send estimate requests to sales representatives and track responses to support the quoting process - Coordinate and submit utility locate requests to ensure safe and compliant job-site preparation - Complete government payroll remittances, ensuring timely and accurate submission of required deductions and contributions - Process credit card payments, verify transaction details, and maintain secure payment records - Answer and direct incoming calls, providing professional customer service and routing inquiries to the appropriate team members Required skills and qualifications: - Must have hands‑on experience with QuickBooks Online (QBO) and solid proficiency in Microsoft Excel - Requires 2+ years of related bookkeeping or accounting support experience - Able to remain resilient, patient, and composed in a fast‑paced environment - Strong interpersonal and communication skills, with the ability to build positive rapport - Comfortable handling difficult or frustrated customers with professionalism and tact - Possesses a thick skin and can manage feedback or challenging situations without becoming easily upset - Strong multitasking abilities, able to prioritize and manage several responsibilities at once - Tech‑savvy, with the ability to learn new systems, tools, and software quickly Benefits and Perks: - Health and dental benefits - 2 weeks’ vacation - 6 paid sick days - Flexible hours - Bus accessible / Free parking - Casual atmosphere Monday to Friday – 8-9:30am to 4:00-5:30pm Wage: $28.00 to $32.00 per hour depending on experience If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume. We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted. Express Employment Professionals is an Equal Opportunity Employer. Our selection process includes AI-enabled tools for screening based on keywords and minimum qualifications. A human decides who moves forward. Pay: $28.00-$32.00 per hour Benefits: - Casual dress - Dental care - Extended health care - Flexible schedule - On-site parking - Paid time off - Vision care Application question(s): - Do you reside in the Ottawa area? Experience: - QuickBooks Online: 2 years (required) - Accounting: 2 years (required) Language: - English (required) Location: - Ottawa, ON (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2okwpr