Receptionist - ottawa, Ottawa

About Us KRGinsure, a trusted tradename of RRJ Insurance Group Ltd. with over a century of heritage (est. 1906), is one of Ontario’s leading brokerages with branch offices across Southern Ontario. We pride ourselves on providing tailored insurance solutions, strong market relationships, and dedicated claims support. Position Summary We're looking for a Receptionist/Administrative Assistant to join our dynamic team in our Durham office. This role is ideal for someone who enjoys creating a welcoming workplace, providing excellent customer service, and supporting a busy office in a professional and team-oriented setting. Position Type: Full-time, Permanent Role Status: Replacement Location: Whitby Schedule: Monday to Friday, 8:30 AM – 5:00 PM (in-office) Primary Responsibilities: - Provide high-quality customer service to clients via phone, email, and in person. - Greet, welcome, and direct visitors appropriately - Answer, screen, and forward incoming phone calls while providing basic information as needed - Perform general clerical duties including filing, photocopying, scanning, collating, and faxing. - Accept insurance payments from clients and issue receipts - Receive and sort daily mail, deliveries, and couriers - Support the office with additional administrative duties as required Technical & Interpersonal Skills: - Excellent communication skills, professional telephone etiquette, and presentation - Dependable, organized, and team-oriented - Strong attention to detail and time management skills - Sound computer and administrative skills - Ability to multitask, prioritize, and work effectively in a fast-paced environment - High school diploma required - Previous administrative or receptionist experience is considered an asset - Working knowledge of EPIC is considered an asset Compensation Range: $36,000 – $50,00 annually Compensation is based on a full-time 35-hour work week and will be dependent upon the successful candidate’s qualifications and experience, with consideration given to internal equity. Why Join Us We offer a competitive compensation package, along with: - Hybrid work flexibility - Matching Group RRSP contributions - Two paid personal days annually - EFAP available through our group health benefits - Professional membership fee coverage (including RIBO, IBAO, and IIC) - Professional development and educational reimbursement - Free parking and professional office space RRJ Insurance Group Ltd. is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should an accommodation be required. RRJ does not use AI to screen and/or assess candidate applications. Apply on Kit Job: kitjob.ca/job/2oz4ij