Medical Receptionist (Ottawa)

Job Overview We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional front desk support and ensuring smooth administrative operations within our medical or dental office. This role requires strong communication skills, familiarity with electronic medical records, and experience with office management systems. The Medical Receptionist will play a vital role in maintaining a welcoming environment while managing appointment scheduling, patient check-in/out, and administrative tasks efficiently. Duties - Greet patients and visitors warmly, ensuring a positive first impression - Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately - Verify patient information and update electronic medical records using systems such as Epic and Dentrix - Assist patients with check-in and check-out procedures, including collecting insurance information and payments - Schedule, reschedule, and confirm appointments accurately within the practice management software - Maintain organized patient files and ensure confidentiality in accordance with HIPAA regulations - Handle administrative tasks such as data entry, filing, and correspondence - Coordinate with medical or dental staff to facilitate smooth daily operations - Manage front desk responsibilities efficiently to reduce wait times and improve patient satisfaction Requirements - Prior experience as a Dental Receptionist or Medical Office Receptionist preferred - Proficiency with electronic medical records systems such as Epic or Dentrix is highly desirable - Strong knowledge of medical terminology and office procedures - Experience working with multi-line phone systems and front desk operations - Excellent organizational skills with attention to detail - Ability to handle multiple tasks simultaneously in a fast-paced workplace - Professional appearance and excellent communication skills - Previous office experience in healthcare settings is preferred but not required - Ability to maintain confidentiality and adhere to privacy regulations This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing outstanding patient care. Pay: $17.20-$23.00 per hour Benefits: - Extended health care - On-site parking - Vision care Ability to commute/relocate: - Ottawa, ON K1G 5H9: reliably commute or plan to relocate before starting work (preferred) Language: - English (preferred) Work Location: In person Apply on Kit Job: kitjob.ca/job/2ozncn