Leadership Position: Experience Manager (Ottawa)

Take the lead at Movati as an Experience Manager and oversee a agile team focused on exceptional member experiences. Ensure that every member feels welcome, comfortable, and healthy. You will actively manage club operations and play a pivotal role in enhancing processes to drive profitability. Collaborating closely with the General Manager, your role entails leading meetings and aligning your team around key objectives. Your ability to mentor and inspire others will be essential in building a thriving and diverse work environment. This leadership role embodies the commitment to servant leadership central to Movati’s culture. Key Responsibilities: - Direct a motivated and dedicated team - Optimize club operations for revenue growth - Foster member engagement through tailored service - Oversee recruitment and staff development - Promote a healthy, inclusive workplace culture Requirements: - Minimum 5 years in Customer Service leadership - Proven sales results and motivational prowess - Demonstrated ability to manage and train teams - Familiarity with related industries is a plus - Success in driving operational and membership growth Lead with authenticity and passion at Movati, ensuring a supportive and engaging environment for all members and staff. Apply on Kit Job: kitjob.ca/job/2pa3ae