Client Service Representative at CIBC (Ottawa)

Be a trusted resource for clients as a Client Service Representative with CIBC. Bring your financial knowledge and customer-centric approach to help clients manage their banking effectively. This full time role within the Personal and Business Banking Team focuses on client engagement and transaction support. You’ll play a critical role in identifying client needs and connecting them with appropriate services while working across multiple banking centres. Flexibility in hours and locations will help ensure seamless client interactions. Key Responsibilities: - Provide expert guidance on financial services products - Assist clients with their daily banking transactions - Ensure meaningful client connections and experiences - Introduce clients to digital banking tools effectively - Collaborate with CIBC teams to support client goals Requirements: - Proven experience in customer service and banking - Availability to work varied hours and locations - Strong communication and problem-solving skills - Passion for technology and learning new tools - Ability to engage with clients authentically and compassionately Support clients in achieving their financial goals and thrive in a fulfilling environment at CIBC. Apply on Kit Job: kitjob.ca/job/2pck1o