Cash Management Officer in Ottawa

Drive customer satisfaction and enhance cash management services with TD in Ottawa, Ontario. This role emphasizes exceptional service and cash management expertise to support business growth. TD is seeking a Cash Management Services Officer (CMSO) to deliver superior customer experience while managing deposit and cash procedures. As a CMSO, you will focus on improving customer satisfaction and resolving cash management queries effectively. This role requires a solid understanding of banking products and consistent coordination with internal partners. Key Responsibilities: • Deliver exceptional customer service at every interaction • Resolve ongoing customer cash management questions and concerns • Support relationship managers with profitability data analysis • Implement new cash management products and services • Provide training to clients on current offerings Requirements: • High school diploma; undergraduate degree preferred • 1+ years of relevant work experience • Strong understanding of banking processes and products • Proficient in customer service and problem resolution • Ability to analyze data for business opportunities Contribute to TD's commitment to growth and client satisfaction through effective cash management support. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2phsix