Player's Assistant At Golf Course Winchester

We are currently seeking dedicated and professional Players Assistants to join our team at Cloverdale Links Golf Club. As a Players Assistant, you will play a pivotal role in ensuring the smooth and productive operation of the golf course, focusing on speed of play, adherence to rules and regulations, and overall guest satisfaction. Responsibilities: Follow all employment policies and procedures outlined in the golf course employment handbook. Maintain the pace of play and track pace of play to ensure an optimal golfing experience. Provide on-course guest service, ensuring the satisfaction of every guest on the golf course. Enforce on-course rules and regulations while creating a skilled and friendly environment. Maintain a clean and organized golf course, addressing any issues promptly. Communicate effectively with the starter and pro-shop regarding guest status and other pertinent information. Assist in other team member duties as deemed necessary, including tasks in the pro-shop, starter area, and back shop. Ensure equal care for all guests, regardless of their needs, and address inquiries and requests efficiently and professionally. Handle complaints in a pleasant manner, record them for supervisors, and work towards resolutions. Record and document safety hazards or other important situations, reporting them to supervisors daily. Anticipate problems or situations in the pro shop and take proactive action to prevent issues. Utilize the assistance of the Starter to record start times and calculate speed of play for all groups. Seek guidance from Golf Professionals and Pro-shop Managers for daily duties, direction, or problem-solving beyond your capacity. Requirements: Previous experience in a golf course setting or a related customer service field is preferred. Robust interpersonal and communication skills. Proactive approach to problem-solving and decision-making. Qualified demeanor with a commitment to exceeding guest expectations. Ability to work collaboratively with team members in various departments. Understanding of golf rules and etiquette is an asset. Flexibility to work weekends and holidays as needed. Smart Serve. Job Types: Full-time, Part-time, Seasonal Contract length: 5 months Pay: From $17.60 per hour Work Location: In person Apply on Kit Job: kitjob.ca/job/2p9af7