Employment and Labour Relations Officer (Ottawa)

CFMWS - WHERE PURPOSE MEETS PASSION! At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events. Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services. As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact. THE ROLE The Employment & Labour Relations Officer leads and supports the delivery of effective labour relations strategies that promote a fair and productive workplace. You will investigate and resolve grievances and workplace issues, identify root causes, and provide clear, practical advice, including the use of alternative dispute resolution where appropriate. You will prepare reports and correspondence on a range of employment matters, including discipline and terminations. In this role, you will negotiate settlements, coordinate disciplinary processes, and guide managers on policies, collective agreements and legislation. You will also support the preparation of cases for mediations, hearings and administrative boards, and assist legal counsel in building well‑supported positions. QUALIFICATIONS NEEDED Education, Certifications and Licenses College diploma or certificate in Business Administration, Human Resources, or a related field, AND several year’s of experience in human resources, or in a related field Experience In applying and interpreting human resources related policies, procedures and legislation In providing labour relations related advice In collective bargaining In interpreting collective agreements In developing, evaluating, interpreting, editing and implementing policies and procedures In interpreting relevant legislation and regulations In grievance and complaint investigation and dispute resolution In conducting research In conducting presentations Competencies Client focus, organizational knowledge, communication, innovation, teamwork and leadership. LANGUAGE REQUIREMENTS Bilingual (English and French) Essential Reading: Advanced Writing: Functional Oral: Advanced BENEFITS AVAILABLE Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance. Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days. Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans. Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training. Perks: Discounts through CF One Member Appreciation. Explore all the benefits CFMWS offers by visiting: OTHER INFORMATION This is a remote position. The employee must reside and work from anywhere within Canada. In accordance with the CFMWS Flexible Work Options Policy, by presenting your candidacy for this role, you confirm that you meet this criteria. START DATE 29 June 2026 INCLUSION AND ACCOMMODATION CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially. Apply on Kit Job: kitjob.ca/job/2pdw55