Full-time Hotel Front Desk Agent (Centretown)

PLEASE DO NOT EMAIL US YOUR RESUME, ONLY APPLY WITH INDEED! The Business Inn and Suites is a privately owned 170 unit hotel, conveniently located in downtown Ottawa. We offer a regular schedule and guarantee 5 x 8 hour shifts = 40+ hours per week, all year round. ( 7:30am-3:30pm / 10am-6pm / 3:30pm-11:30pm) We offer a free benefits package after 1 months of full-time employment: we cover 80% of prescriptions up to $1,200. per year and 80% of dental/vision up to $1,200. per year, and offer a CAA membership with the option of both life insurance and critical illness insurance. Qualities: · Professional in appearance and demeanour. · Friendly and engaging, outgoing personality. · Reliable and hospitable. Duties: · Consistently demonstrate a commitment to personalized guest service excellence. · Assist with co-ordination and monitoring of Housekeeping team and Maintenance team activities. · Monitor and assist with 3rd party website bookings and updating inventory levels. · Compile (and report on) competitive market occupancy and rate information. · Ensure the highest level of guest satisfaction during all phases of the guest experience including prompt response to inquiries/requests, and smooth and efficient reservation/arrival/departure processing. · Maintain a high level of professionalism in all aspects of job performance. Skills: · Multi-faceted information technology and/or computer knowledge. · Excellent customer service; pleasant, courteous, empathetic, prompt, professional. · Strong verbal and written communication skills; in-person, email, telephone. · Demonstrate organization and multi-tasking ability. · Knowledge of points of interest and activities in Ottawa. · Able to work constructively in a team setting · Previous hotel experience preferred. Additional Useful Qualifications: - Accounting / Bookkeeping - Dicta-typing / Editing - IT / Computer skills - French language skills Job Types: Full-time, Permanent Pay: $20.00-$24.00 per hour Benefits: - Dental care - Discounted or free food - On-site gym - Vision care Work Location: In person Apply on Kit Job: kitjob.ca/job/2pjmbg