Bilingual Senior Specialist, Systems Administrator (IT …, Ottawa

Position Overview Job Requisition ID: 11975 Position Status: Permanent Full Time Position Type: Hybrid Office Location: Ottawa (ON); Montreal (QC); Toronto (ON) Travel Requirement: Limited Language Designation: Bilingual Language Skill Levels (Read/Write/Speak): CBC Security Requirement: Secret Salary: $104,180.28–$130,225.36 (based on qualifications and experience) About the role Join the Infrastructure and Operations Team as a Bilingual Senior Specialist, Systems Administrator (IT Infrastructure). In this role, you will operate and continuously improve enterprise infrastructure services across on‑premises and hybrid environments, providing senior‑level technical expertise across compute, network, storage, backup, and database platforms. Responsibilities - Administer and support enterprise infrastructure platforms, including server & virtualization, networking & voice/video, storage & backup, and database services. - Monitor, analyze, and optimize infrastructure availability, performance, and capacity, proactively resolving issues to prevent service impact. - Act as a senior technical escalation point, leading complex incident investigation, root cause analysis, and problem resolution in alignment with ITSM practices. - Lead and support infrastructure lifecycle and modernization initiatives, including upgrades, migrations, and cloud adjacent transformations. - Implement and maintain infrastructure security controls, patching practices, and hardening standards in alignment with cybersecurity requirements. - Support and continuously improve backup, recovery, and disaster recovery capabilities, including testing and validation activities. - Develop and maintain automation, tooling, and technical documentation to improve efficiency, reliability, and operational consistency. - Provide technical guidance, mentorship, and advisory support to infrastructure peers, contributing to continuous improvement and shared service accountability. - Participate in standby and call back duties as required by CMHC policies. Qualifications - Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (equivalent education/experience considered). - Minimum 7 years of experience in enterprise IT infrastructure administration. - Senior level expertise across compute/virtualization, networking (including voice/video), storage & backup, and database platforms. - Experience supporting on‑premises and hybrid cloud environments. - Experience with devOps models, using Ansible and Terraform for automation, deployment, and customization. - Robust knowledge of ITSM processes (incident, problem, change management). - Excellent troubleshooting and communication skills, bilingual in French and English. Technologies - Infrastructure platforms: VMware, Hyper‑V, Nutanix. - Networking & connectivity: LAN/WAN, firewalls, VPN, voice/video technologies. - Core services: Enterprise storage, backup & recovery, MS SQL/DB2, Azure (hybrid). - Automation: Ansible, Terraform, PowerShell, SCCM, AzureCLI, Microsoft Graph. Preferred Qualifications - Experience supporting regulated or security‑sensitive environments, with compliance and risk considerations. - Exposure to cloud platform operations and integration with on‑premises infrastructure, including hybrid environments. - Familiarity with enterprise architecture and infrastructure standardization; ITIL Foundation (or equivalent) certification is an asset. - Industry certifications in infrastructure technologies (Microsoft, VMware, Azure, networking, backup, or database platforms) are considered assets. EEO Statement CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission. We encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. Non‑Canadians who are eligible to work in Canada may also apply. Apply on Kit Job: kitjob.ca/job/2pr39r