Dynamic IT and Operations Administrator for System Support …, Ottawa

Be a pivotal IT and Operations Administrator driving infrastructure efficiency and security. Provide exceptional onsite and remote support, and engage in diverse projects within a mission-driven environment. This full-time role requires a proactive IT skilled with a background in service management and project execution. You will support system updates, security projects, and maintain operational excellence. Your focus on customer service will enable seamless IT operations and uplift the team’s capabilities. Key Responsibilities: - Ensure the computer network runs smoothly and securely - Provide onsite and remote troubleshooting support - Assist in executing key project tasks - Support critical security control projects - Maintain documentation for IT projects Requirements: - Post-secondary education in Computer Science or related fields - Minimum three years of IT customer service experience - Strong knowledge in IT service management - Professional certification in relevant fields preferred - Excellent English communication skills both orally and in writing Make an impact by enhancing technology support and contributing to operational excellence within a dedicated team. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2psrvr