Visionary Solutions Architect Driving Customer Success and …, Ottawa

Become a Principal Solutions Architect dedicated to customer success. Lead technical engagements with top research labs, ensuring high-value product adoption through expert support. This hands-on role is pivotal in influencing customer journeys and integrating cutting-edge technology solutions into their workflows. With your technical expertise, you will facilitate PoCs, address intricate challenges, and foster collaboration between customers and internal teams. Your leadership will directly impact product strategy and upsell identification. Key Responsibilities: - Act as primary technical advisor in vital customer interactions - Capture and clarify product requirements based on customer insights - Drive execution of Proof of Concepts with technical validation - Deliver technical demonstrations showcasing product capabilities - Uncover upsell opportunities by aligning offerings with needs Requirements: - Master’s or PhD in relevant quantitative disciplines - 5-10 years’ experience in data-centric roles - Solid skills in AI/ML frameworks like PyTorch and TensorFlow - Familiarity with cloud platforms (AWS, GCP, or Azure) - Willingness to travel up to 50% for onsite customer engagements Leverage your expertise in AI and machine learning to drive impactful customer experiences and product solutions. Apply on Kit Job: kitjob.ca/job/2pu24g