Customer Service Representative (Penticton)

Customer Service Representative (Evenings & Weekends – Seasonal) - Penticton, BC - Shift: 2:00 PM – 10:30 PM (Friday to Monday) - Seasonal Contract (Now – End of September) About the Role Budget Car and Truck Rental is hiring a Customer Service Representative for our busy Penticton location. This is a customer-facing role where you’ll assist with rentals, provide recommendations, and help ensure every customer has a smooth and positive experience. This position includes a service-based sales component, giving you the opportunity to increase your earnings while delivering great service. What You’ll Do - Greet customers and handle rental inquiries in person and over the phone - Quote rates and explain rental options clearly - Open and close rental agreements accurately - Promote additional products and services based on customer needs - Resolve customer concerns and ensure satisfaction - Communicate with team members and other locations - Complete administrative tasks and maintain accurate records - Assist with vehicle checks, cleanliness, and damage reporting - Help identify vehicle availability and fleet needs What We’re Looking For - Strong customer service and communication skills - Comfortable in a service + sales environment - Reliable, punctual, and accountable - Ability to multitask in a fast-paced setting - Willingness to learn and follow proven processes - Valid BC Class 5 Driver’s License (required) Nice to Have: - Previous customer service or sales experience - Basic vehicle knowledge What We Offer - Consistent evening and weekend schedule (Friday–Monday) - Seasonal role through the end of September - Supportive, team-oriented environment - Ongoing training and development - Opportunity to increase earnings through sales - Employee rental discounts Schedule & Conditions - Shift: 2:00 PM – 10:30 PM - Friday to Monday (weekends required) - Quick-paced, customer-focused environment - Combination of office and light outdoor work Apply Today If you enjoy working with people, are motivated to learn, and want to be part of a dynamic team, we’d love to hear from you. Job Type: Full-time Pay: $19.00-$20.00 per hour Licence/Certification: - Class 5 Licence (required) Location: - Penticton, BC (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2oledg