Customer Service Representative Penticton

Customer Service Representative (Evenings & Weekends – Seasonal) Penticton, BC Shift: 2:00 PM – 10:30 PM (Friday to Monday) Seasonal Contract (Now – End of September) About the Role Budget Car and Truck Rental is hiring a Customer Service Representative for our busy Penticton location. This is a customer-facing role where you’ll assist with rentals, provide recommendations, and help ensure every customer has a smooth and positive experience. This position includes a service-based sales component, giving you the opportunity to increase your earnings while delivering great service. What You’ll Do Greet customers and handle rental inquiries in person and over the phone Quote rates and explain rental options clearly Open and close rental agreements accurately Promote additional products and services based on customer needs Resolve customer concerns and ensure satisfaction Communicate with team members and other locations Complete administrative tasks and maintain accurate records Assist with vehicle checks, cleanliness, and damage reporting Help identify vehicle availability and fleet needs What We’re Looking For Strong customer service and communication skills Comfortable in a service + sales environment Reliable, punctual, and accountable Ability to multitask in a fast-paced setting Willingness to learn and follow proven processes Valid BC Class 5 Driver’s License (required) Nice to Have: Previous customer service or sales experience Basic vehicle knowledge What We Offer Consistent evening and weekend schedule (Friday–Monday) Seasonal role through the end of September Supportive, team-oriented environment Ongoing training and development Prospect to increase earnings through sales Employee rental discounts Schedule & Conditions Shift: 2:00 PM – 10:30 PM Friday to Monday (weekends required) Quick-paced, customer-focused workplace Combination of office and light outdoor work Apply Today If you enjoy working with people, are motivated to learn, and want to be part of a dynamic team, we’d love to hear from you. Job Type: Full-time Pay: $19.00-$20.00 per hour Licence/Certification: Class 5 Licence (required) Location: Penticton, BC (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2p5lbl