Internet Sales Manager Penticton

Penticton Toyota is looking for a driven, customer-focused Internet Sales Manager to lead online sales inquiries, digital customer engagement, and appointment generation for our dealership. This role is ideal for someone who thrives in a fast-paced automotive workplace, understands up-to-date digital lead management, and can turn online interest into showroom traffic and vehicle sales. You’ll play a key role in managing internet leads, improving response times, supporting the sales team, and delivering an exceptional customer experience from the first click to final delivery. Key Responsibilities Manage and respond to incoming internet and phone leads promptly and professionally Build relationships with customers through email, text, phone, and digital platforms Schedule showroom appointments and coordinate customer follow-up Work closely with the sales team to maximize lead conversion and customer satisfaction Maintain accurate customer records and activity within the CRM system Monitor lead sources and help improve digital sales performance Support online vehicle merchandising, pricing updates, and digital campaigns Follow up with unsold prospects and previous customers to generate repeat business Assist with social media engagement and reputation management initiatives Ensure all communications reflect the dealership’s commitment to exceptional service Qualifications Previous automotive sales or internet sales experience preferred Solid communication and customer service skills Comfortable with CRM systems, email platforms, and digital communication tools Organized, self-motivated, and goal-oriented Ability to multitask and work effectively in a team setting Valid driver’s license with a clean driving record Experience with dealership software and lead management platforms is considered an asset What We Offer Competitive salary plus performance-based bonuses Health and dental benefits Ongoing training and career development opportunities Supportive and team-oriented workplace culture Opportunity to grow within a respected automotive dealership Employee pricing and dealership perks Schedule Full time position Saturday availability required Apply on Kit Job: kitjob.ca/job/2p5lu0